PV Claim Management Services

10+ Years

At the PV and BESS Factories in Asia

 19.3 GWp

Zero Risk Solar® Projects

14,800+ 

Community

325+

PV & BESS Factories Audited

Ensuring Your Solar Investment Is Protected

Solar energy investments require robust protection to ensure long-term performance and reliability. At Sinovoltaics, we understand the challenges faced by developers, EPCs, and asset owners when managing warranty claims for photovoltaic (PV) components. That’s why we’ve developed a specialized PV Claim Management Service to support our clients in successfully navigating solar warranty claims and maximizing system reliability.

Why Choose Sinovoltaics for PV Claim Management?
Our claim management service combines years of expertise in solar PV quality assurance with advanced diagnostic techniques to:

  • Strengthen Claims: Present well-documented, technical reports that align with warranty terms and manufacturer standards processes.
  • Minimize System Downtime: Expedite the resolution process to keep your solar systems running efficiently.
  • Enhance Risk Management: Identify and mitigate potential disputes with manufacturers by leveraging our in-depth knowledge of PV defects and testing.


How Our PV Claim Management Service Works

  1. Warranty Agreement Review: Our experts analyze your warranty terms to ensure compliance and validate the claim.
  2. Technical Inspection: Leveraging advanced diagnostic tools, such as Electroluminescence testing (EL testing), drone thermography, and visual inspections, we pinpoint the root cause of the issue.
  3. Detailed Reporting: We compile comprehensive reports detailing our findings, supported by test data and our experience designing  solar quality assurance plans.
  4. Manufacturer Engagement: Acting as your advocate, we engage with the manufacturer to present your claim, address technical inquiries, and negotiate solutions.
  5. Resolution Execution: From component replacement to financial compensation, we assist you through every step of the resolution process.


Benefits of Our PV Claim Management Service

  • Independent Expertise: Sinovoltaics operates as a third-party, ISO 17020-certified inspection body.
  • Proven Accuracy: Our solar panel testing procedures make a difference, and specifically: EL testing achieves up to 99% defect detection accuracy, ensuring claims are backed by reliable evidence.
  • Fast Reporting: Receive detailed and confidential reports promptly, allowing for efficient claim processing.
  • Comprehensive Coverage: Identify and mitigate defects such as micro cracks, PID, UVID, LID, LeTID, soldering issues or raw material combination issue.


Why Act Now?
Defects in PV modules can lead to significant performance losses and operational disruptions. Early detection and resolution through our PV Claim Management Service ensures your solar investment is safeguarded against these risks.

Contact Us Today
Ready to secure your solar investment? Contact Sinovoltaics to learn more about how our PV Claim Management Service can support your solar panel warranty needs. Together, we’ll ensure your solar systems deliver reliable performance for years to come.

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Quality Inspection Expertise

  • PV Modules
  • Mounting Systems
  • Inverters
  • Solar Cells
  • Trackers
  • Transformers
  • Turnkey Stations


  • Cables
  • Charge Controllers
  • Cleaning Robots
  • Combiner Boxes
  • DC Disconnects
  • Floats (Floating PV)
  • Solar Street Lights

Over 300+ Solar PV & BESS Factories Audited

Since 2009, Sinovoltaics has audited over 300+ solar PV and battery energy storage factories across Asia-Pacific.

Our solar PV and battery energy storage component-specialized auditors are accredited with the International Register of Certificated Auditors (IRCA) and are proud to support you with a comprehensive and insightful assessment of prospective suppliers by using their extensive experience in the operations management of PV and BESS factories in Asia.

Headquartered in Hong Kong, and with offices in Shanghai, Switzerland, USA, and Vietnam and local quality inspection and audit teams in India, South Korea, Thailand, and Türkiye, we are strategically located close to all solar PV component and battery energy storage manufacturing bases and shipping ports in Asia and North America.

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