The damage you can see is the smallest part of the claim.
After hail, storm, lightning or fire, the visibly broken modules are counted within days. The real financial question takes EL imaging to answer: how many modules carry hidden cell damage that will surface as power loss over the next five years? Sinovoltaics mobilises rapid post-event campaigns that find the full extent, quantify the loss and document it to insurance-grade standard.
[Report an event]
What damage assessment covers
Post-event damage assessment for solar plants combines visual survey, IR thermography and EL imaging after hail, storm, lightning or fire - detecting both visible destruction and hidden cell damage, quantifying total loss and producing evidence packages for insurance claims.
Included:
- Rapid mobilisation - assessment scoped within days of the event, not weeks
- Full-plant screening - drone IR + visual survey localise the damage footprint
- EL sampling to 100% coverage of affected areas - hail damage is predominantly invisible: shattered cells behind intact glass
- Loss quantification - damaged-module counts, power-loss measurement, degradation prognosis for borderline modules
- Insurance-grade evidence package - per-module documentation, methodology statement, loss summary structured for adjusters
- Remediation verification - replacements and repairs inspected before the claim closes
Deliverables: event assessment report, module disposition register (replace / monitor / sound), insurance evidence dossier, remediation sign-off.
Hail: the textbook hidden loss
A hailstorm can crack cells across thousands of modules while breaking glass on a handful. Visually, the plant looks fine and may even perform normally for months - the cracks grow under thermal cycling, and the yield loss arrives in years two and three, long after the claim window closed.
EL imaging photographs the damage the day after the storm. The difference between “47 broken modules” and “47 broken plus 3,900 cell-damaged modules” is routinely the majority of the claim value. Where a pre-event baseline exists - factory EL, on-arrival records or annual campaigns - pre-existing damage is separated from event damage per serial number, which is precisely the dispute every adjuster raises.
When you need this
- Hail, storm, lightning, flood or fire has hit a plant
- The insurer’s adjuster counted visible damage only and you suspect more
- Pre-loss condition is disputed and you need origin evidence
- Borderline modules need a defensible replace-or-monitor ruling
- Framework cover: pre-agreed response terms across a fleet, before the next event
Engagement model
Per-event assessment, or insurer/fleet framework agreements with pre-agreed mobilisation terms and pricing - the phone call you arrange before the storm season, not after the storm.
After the storm, before the cleanup: call. → Report an event
